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TERMS AND CONDITIONS

Website Disclaimer

The information on Smith Monitoring®'s website is for informational purposes only. None of its content may be used, modified, copied, reproduced, or altered in any manner or for any purpose without consent from Smith Monitoring®. Smith is furthermore not responsible for any links or connections made to this site by outside sources. Smith's website is also subject to further modifications and revisions without notice. Use of this website confirms your acceptance of the current version and any future modified version of Smith Monitoring®'s Terms and Conditions of website use.

New and Existing Systems

Rates start at $17.95/month for existing reprogrammable systems, and $27.95/month for new basic hardwired installations. Verified homeownership, approved credit, and standard 36-month monitoring agreement are all required for service. Homeowners must have an active landline or usable VOIP phone system for either service. If an active landline or useable VOIP is not present, wireless GSM cell service is required, available at an additional $12/month. To be eligible for $17.95/month rate, existing alarm equipment must be compatible with the Central Monitoring Station receivers as determined by a Smith Monitoring® technician. Local permit fees may be required. State taxes may apply to equipment and monitoring rates. Any existing contract with another alarm system company must be terminated before signing a contract with Smith Monitoring®. The customer is wholly responsible for the cancellation of their contract with their existing alarm systems provider. Customers are also responsible for all subsequent cancellation costs. This offer is not valid for existing Smith Monitoring® customers, is subject to change without notice, and cannot be combined with any other offer.

SMART+ HOME® Security Systems

Verified homeownership, approved credit, and standard 36-month monitoring agreement are all required for service. Homeowners converting to Smith Monitoring® must not be currently under contract with any other monitoring company. An upfront fee may apply depending on your SMART+ HOME® package. SMART+ HOME® Plus package requires active internet service and router for use of cameras. Local permit fees may be required. State taxes may apply to equipment and monitoring rates. This offer is not valid for existing Smith Monitoring® customers, is subject to change without notice, and cannot be combined with any other offer.

System Comparison

*Terms and Conditions: Rates start at $17.95/month for existing reprogrammable systems, and $27.95/month for new basic hardwired installations. Verified homeownership, approved credit, and standard 36-month monitoring agreement required for either service. Homeowners converting to Smith Monitoring® must not be currently under contract with any other monitoring company. Homeowners must have an active landline or usable VOIP phone system for either service. If an active landline or useable VOIP is not present, wireless GSM cell service is required, for an additional $12/month. To be eligible for $17.95/month rate, existing alarm equipment must be compatible with the Central Monitoring Station receivers as determined by a Smith Monitoring® technician. Local permit fees may be required. Offer not valid for existing Smith Monitoring® customers. This offer is subject to change without notice and cannot be combined with any other offer. Other terms and conditions may apply. All Trademarks property of their respective owners. Prices and packages based on quotes rates in the month of December 2013. Rates are subject to change. Comparison based on SMART+ HOME® Basic system.

Installation Clarification

All installations within the state of Texas will be performed by Forward Home Security, the parent company of Smith Monitoring®. While the initial interaction and phone call may be with Smith Monitoring®, the installing technicians are a part of Forward Home Security.

Alarm System Disclaimer

Smith Monitoring® is not responsible for wireless, cellular, Internet or radio communication services. These services can be interrupted by various conditions including, but not limited to, weather and mechanical failure. Smith Monitoring®'s alarm security systems are intended to prevent and deter residential and commercial crime for the home alarm system user. However, Smith Monitoring® is in no way responsible for any property loss, damage, or injuries as these are issues that the customer or the customer's insurance company is solely responsible for. Furthermore, Smith Monitoring® reserves the right to terminate this agreement and discontinue services upon the customer's failure to make payments on time or repeated failure to correctly operate the system, resulting in an excessive amount of false alarms made. In the event of a false alarm, the customer may be subject to paying court fees that Smith Monitoring® is not responsible for.

Insurance Discount

Some insurance companies may give homeowners discounts with the installation of a home alarm monitoring system. However, Smith Monitoring® does not guarantee any discounts or reductions to your homeowner's insurance premiums. Homeowners should consult their insurance company for more information.

Refer a Friend

Referred customer receives one month free upon request on initial call. The full name of the customer that is referring the friend (with account in good standing) has to be given upon INITIAL CALL or the "refer a friend" form needs to be submitted in full, prior to initial contact to receive the $100. Program only applies once both accounts have been active for 5 business days with a 36-month agreement. Offer does not apply to opening secondary or multiple locations by current customers. This offer is subject to change.

Moving Fee

The cost to transfer service is $199 during the first year of service, and $0 thereafter. Customer must contact Service department in order to initiate transfer of service. Additional restrictions may apply, please contact the Service department for more details.

Home Security Special

Offer valid only for new customers. New customer must mention promotion or verify promo code "GETSMITH" during initial sales call to begin claiming discount. Discount consists of two months of service free for monitoring service at $17.95/month for existing reprogrammable systems or new standard alarm systems. This offer is not valid for any SMART+ HOME® systems or packages. Must get installation service same or next day from initial call in order to claim discount. This offer is not valid for existing Smith Monitoring® customers, is subject to change without notice, and cannot be combined with any other offer.

Terms and Conditions Disclaimer

These terms and conditions are not outlined in full; other terms and conditions may apply. Terms and conditions are subject to change without notice. However, Smith Monitoring® will update the Date Last Modified to show when the most recent changes have gone into effect. Check this page for the latest updates.


Date Last Modified: April 1st, 2014

Click here to see Terms and Conditions for Kansas and Missouri residents.

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